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GET UP & GO: INFORMATION
he answer: Look for the ATAS
symbol to ensure you are booking
your travel through an accredited
Travel should be one of the most
enjoyable experiences of your life. The
perfect trip should start the moment you
open a travel brochure, walk through the
door of your local travel expert or begin
researching destinations online. But the
deluge of information starts to come. And
to further overfill the mental suitcase,
add to it the frequent bombarding of
advertisements and travel packages. It’s
enough to make you rethink why you
decided to take a holiday in the first place!
But there is a true passport to freedom:
ATAS (the AFTA Travel Accreditation
Federation Scheme). ATAS is about
making travel an easier, secure and more
pleasurable experience for Australians.
ATAS is a national accreditation
scheme that vets travel agents against
strict criteria to ensure they meet certain
standards, are reliable and well trained
and are professional businesses.
ATAS sweats the detail so you don’t
have to; only qualified travel agents can use
the ATAS logo. By looking for the ATAS
symbol you can select a travel expert and
know that you’re in the safe hands of a
trusted and reputable travel agent.
To add to this peace of mind, here are
some additional benefits of booking with
an ATAS accredited travel expert.
• Your personal travel specialist: A
perfectly planned trip made just for
you is priceless! A professional travel
agent is trained to make your entire
experience – from start to end – hassle-
free. As your trusted adviser, not only
do they tailor the itinerary to suit your
needs they can guide you to the right
restaurant, museum, or individual
excursion that’s perfect for you.
• Customer advocacy: If you experience
a problem while travelling, your agent
acts on your behalf as your personal
travel advocate. If your flight is delayed
or cancelled, if you need to reschedule,
if a supplier ceases to trade, or a natural
disaster or personal accident occurs, the
agent can provide support and assistance
in a timely manner. Always book
through an accredited ATAS travel agent.
• Expert guidance: Agents are trained
destination and product experts and
know how to sort through maze of
travel information available. Their
industry knowledge and network
gives them access to the best product
suppliers and first-to-market offers to
ensure best quality travel experiences.
And agents save you countless hours of
online searching and frustration.
• Convenience: Travel agents are a
‘one-stop shop’: they handle every
aspect of your travel – from booking
airline tickets, ground transfers, tours
and activities, travel insurance and so
much more. They are often cheaper
especially for complicated itineraries
and will clarify the fine print on
penalties and restrictions.
• Extra value that can lead to cost savings.
Agents have access to exclusive deals and
will find the best products for the best
value that fit your personal travel needs.
It’s proven that they provide a service
that is better, faster, and more affordable
than you can do yourself.
• Professional advice: Your agent ensures
you get where you want to go, when
you want to go, and is there to provide
timely, insightful, professional guidance
along the way. Experience counts!
• A personal touch: Travel agents offer
a personal touch that is invaluable,
from an extra pair of eyes to ensure the
accuracy of your booking details, to
advice with visa applications, assistance
with travel documentation, valuable
travel hints and tips. Agents can securely
store your travel preferences including
passport numbers and frequent flyer
numbers to save you retrieving them
each and every time you travel.
Always look for the ATAS symbol when
booking travel. Quality, trustworthy and
experienced industry accredited travel
professionals can be found at
PLANNING YOUR NEXT
TRIP IS EXCITING,
BUT HOW DO YOU
KNOW THAT YOU’LL
GET THE EXPERIENCE
YOU SEEK – THE BEST
VALUE FOR MONEY,
OR ARRIVE AT YOUR
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